IT Service Desk Technician

Uncover your full potential in a collaborative IT environment as an IT Service Desk Technician. Troubleshoot technology issues, create incident tickets, and handle major IT incident management.

Requirements

• High school diploma or equivalent, Bachelor's degree preferred
• 3+ years of experience as IT Service Desk Technician or Data Center Operator
• Experience with incident, change and problem management in a multi-location data center
• Experience in utilizing ITIL compliant Service Management platforms, including ServiceNow

Benefits

• Complete health insurance coverage
• 401(k) with 6% employer match
• Multiple bonus programs
• Paid holidays
• Generous paid time off
• Tuition Assistance Program
• On-site café and first-class fitness center
• Beautifully maintained walking trails