.svg)
Chubb
IT Service Management Lead
Join Chubb as an IT Service Management Lead in London. Leverage your 8+ years of ITSM experience and ServiceNow skills to enhance incident, problem, and change management processes. Competitive salary and global opportunities await.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 11, 2025
The IT Service Management Lead will lead and manage a team of incident, problem, and change management professionals, develop and implement policies and procedures, and ensure effective incident, problem, and change management processes.
Requirements
- 8+ years of experience in IT Service Management, preferably in a leadership role
- Proven experience in managing IT service management processes, such as incident, problem, and change management
- Strong knowledge of IT service management frameworks, such as ITIL
- Experience with ServiceNow is a plus
Benefits
- Competitive salary and benefits package
- Opportunity to work with a global company
- Collaborative and dynamic work environment
Requirements Summary
8+ years of IT Service Management experience, proven experience in managing IT service management processes, and strong knowledge of IT service management frameworks
