.svg)
CSC – Tieteen tietotekniikan keskus Oy
IT Service Management System Manager
Join CSC in Espoo as an IT Service Management System Manager. Lead the service management team, leveraging ServiceNow expertise and ITIL knowledge. Enjoy flexible hours and remote work options.
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 17, 2025
Do you want to work in a multinational and international company where we build the future of ICT solutions together? We are looking for a proactive and active team leader to develop our IT service management system and lead the service management team.
Requirements
- Strong teamwork and communication skills, both orally and in writing (Finnish and English)
- Leadership and organizational skills and experience as a team leader
- Process expertise
- IT Service Management expertise (e.g. ITIL or FitSM)
- Experience in developing IT service management processes and implementing changes in a large organization
- Information security expertise and risk management, e.g. ISO/IEC 27001
- IT project management mechanisms and methods: Scrum, SAFe, and whole architecture concepts
- ServiceNow software usage in IT service management
Benefits
- Flexible working hours
- Remote work possibility
- Comprehensive occupational health services
- Wide-ranging health insurance and remote work insurance
- Access to a lunch café
- Support for leisure activities with sports and cultural education
Requirements Summary
Proven leadership skills, IT service management expertise, and experience in developing IT service management processes
About
CSC – Tieteen tietotekniikan keskus Oy
Tech, Software & IT Services, Public Administration
View company
