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CSC – Tieteen tietotekniikan keskus Oy
Service Management System Manager
Service Management System Manager at CSC in Espoo. Lead IT service management using ServiceNow. Requires ITIL/FitSM certification, 3+ years experience. Flexible hours, remote work.
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 17, 2025
Join our team to develop the future of ICT solutions. We are looking for an enthusiastic team leader to develop our IT service management system and lead the service management team.
Requirements
- Strong teamwork and communication skills
- Leadership and organizational skills and experience as a team leader
- Process expertise
- IT Service Management expertise (e.g. ITIL or FitSM)
- Experience in the development of IT service management processes
- Information security expertise and risk management
- Mechanisms and methods of IT project management
- Use of the ServiceNow software in IT service management
Benefits
- Flexible working hours
- Remote work
- Comprehensive occupational health services
- Health insurance
- Remote work insurance
- Lunch break during working hours
- Support for leisure activities
Requirements Summary
3+ years of experience in IT service management, leadership skills, process expertise, and ITIL or FitSM certification
About
CSC – Tieteen tietotekniikan keskus Oy
Tech, Software & IT Services, Public Administration
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