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OpenAI
IT Support Specialist - Singapore
Join OpenAI as an IT Support Specialist in Singapore. Provide IT solutions, troubleshoot issues, and enhance processes. Requires macOS/Windows expertise.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Incident Management
Customer Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
February 25, 2025
We're looking for an IT Support Specialist to provide seamless, efficient, and reliable IT solutions across the organization. As a frontline IT support specialist, you will troubleshoot hardware, software, and network issues, coordinate with vendors, and improve IT processes.
Requirements
- Technical expertise in macOS and Windows
- Strong background in identity and device management
- Experience with enterprise collaboration tools
- Excellent written and verbal communication skills
- Troubleshooting and problem-solving skills
- Experience with ServiceNow
- Proactive approach to problem-solving and continuous improvement
Benefits
- Equal opportunity employer
- Reasonable accommodations for applicants with disabilities
Requirements Summary
Technical expertise in macOS and Windows, strong background in identity and device management, excellent communication skills, troubleshooting skills, and experience with ServiceNow
