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OpenAI
IT Support Specialist - Tokyo
Join OpenAI as an IT Support Specialist in Tokyo. Provide IT solutions, manage vendor relations, and enjoy a competitive salary with growth opportunities.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Customer Service Management
DevOps
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Service Mapping
Certified System Administrator
Job description
Posted on:
February 25, 2025
The IT Support Specialist will provide seamless IT solutions, handle frontline support, manage vendor relationships, and continuously improve processes. The role requires strong technical expertise, excellent communication skills, and a customer-first mindset.
Requirements
- Excellent native level communicator in both Japanese and English
- Strong technical expertise in macOS, identity and device management, and enterprise collaboration tools
- Excellent written and verbal communication skills
- Experience with ServiceNow, AV and technical event management, and scripting or low-code tools
Benefits
- Attractive salary and benefits package
- Opportunity to work with cutting-edge AI technology
- Collaborative and fast-paced work environment
- Professional development and growth opportunities
Requirements Summary
Strong technical expertise in macOS, excellent communication skills, and a customer-first mindset are required
