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Quanta Services
IT Support Specialist
Join Quanta Services as an IT Support Specialist in Aurora, CO. Leverage ServiceNow skills to provide technical support, troubleshoot issues, and enhance team collaboration. Benefits include healthcare, PTO, and a matched 401k.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 12, 2025
Intermountain Electric Inc. (IME) is seeking an IT Support Specialist to join their growing team. The IT Support Specialist will be responsible for providing technical assistance, troubleshooting, and support to employees, including resolving technical problems, maintaining detailed records of help desk interactions, and providing remote assistance.
Requirements
- Strong technical skills with Windows Operating Systems and Microsoft Office 365
- Excellent verbal and written communication skills
- Strong problem-solving skills to resolve technical issues
- Ability to work collaboratively in a team-oriented environment
- Working knowledge of office automation products and computer peripherals such as printers and scanners.
- Proficiency using Help Desk Software (ServiceNow, ManageEngine, etc.)
- Proficiency providing remote support via phone and remote-control applications, preferred
Benefits
- Comprehensive benefits package
- Healthcare coverage options
- Substantial amount of PTO
- Generously matched and fully vested 401k
Requirements Summary
Associate or Bachelor’s degree in Computer Science, Information Technology or a combination of relevant experience. 3+ years of previous help desk or technical support experience, preferred
Apply now
Aurora
|
Colorado
United States
Mid-Level
Hybrid
Full Time
55250-74750 USD/year
