IT Support W/ Temenos (T24)

Alter Solutions Portugal is seeking a TRANSACT Product RTB L1/L2 Specialist to provide production support with T24 Transact experience. The ideal candidate will have a strong understanding of core banking operations, trouble shooting skills, and experience with L1/L2 support in a banking environment.

Requirements

• Good fluency in English (minimum B2)
• Experience with Temenos Transact (T24) L1/L2 support
• Proficiency in transact functional streams - Retail Banking (Arrangement Architecture Accounts, Deposits & Loans), Treasury Operations, Wealth Securities & Corporate Actions processing, Payments (TPH), Financial Accounting
• Strong knowledge of RTB (Run the Bank) operations, production support, and incident management
• Proficiency in SQL, Unix/ shell scripting, and log analysis
• Familiarity with banking interfaces, APIs, and middleware
• Good understanding of the Temenos Transact Product functionality
• Knowledge of operating systems and monitoring tools
• Experience with automation and simplification of tasks
• Experience in Ticketing Systems like Service Now, JIRAF
• Familiarity with CI/CD, version control tools, and databases
• Experience with Kubernetes
• General knowledge/experience on Banking or knowledge related to Wealth Management / Private banking
• Familiarity in using tools such as Jira, ServiceNow, Autosys
• Experience with T24 core logs, Temenos scheduler Agent, Temenos Interaction framework, T24 TAFC/ TAJF, Temenos Security Manager
• Understanding of banking operations, transactions flows, and payment interfaces (SWIF, SEPA, RTGS)
• Experience with ITIL framework
• Exposure to DevOps tools for automation and monitoring

Benefits

• Competitive salary
• Opportunity to work with a global community of talent in Technology
• Great Place to Work certification