ITSM Solution Developer

We are looking for an ITSM Solution Developer to join our fast-paced agile team. The role involves developing our ServiceNow platform, integrating with other business systems, and working with customers to understand their requirements. The successful candidate will have practical experience of administering/supporting the ServiceNow platform, experience of configuring and developing with ServiceNow, and excellent customer service skills.

Requirements

• Practical experience of administering/supporting the ServiceNow platform
• Experience of configuring and developing with ServiceNow
• Experience of web technologies, such as Javascript, HTML or CSS
• Knowledge of developing integrations with the ServiceNow platform using web services / SOAP / email / plugins
• Excellent customer service skills including empathy, active listening and patience
• Experience in a Service Management team/function
• Performance Analytics development experience, is desirable

Benefits

• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential