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Sopra Steria
Junior Support Engineer
Join Sopra Steria as a Junior Support Engineer in Brussels. Provide IT support using ServiceNow, troubleshoot issues, and enjoy benefits like a company car and training.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 24, 2025
An IT Support Engineer in a 24/7 shift system provides technical assistance and troubleshooting for hardware, software, and network issues both remotely and on-site. They diagnose problems, implement solutions, and maintain systems to ensure smooth IT operations.
Requirements
- Bachelor's degree in computer science or a relevant equivalent
- First experience in providing first-line IT support or an IT course/education
- Basic knowledge of hardware, operating systems, software, and networking concepts
- Ability to communicate technical issues to non-technical users in a clear and friendly manner
- Basic experience with service desk- and remote tools (e.g. ServiceNow, Jira)
- Certifications (optional but beneficial): CompTIA A+, Microsoft Certified: Fundamentals, Cisco Certified Network Associate (CCNA)
Benefits
- Company car or mobility budget
- Laptop, phone & phone subscription
- Competitive salary and indefinite contract
- Insurance coverage, meal vouchers, eco-cheques, and more
- Continuous learning opportunities through the Sopra Steria Academy to support your career development
Requirements Summary
Bachelor's degree in computer science or equivalent, 0-2 years of experience, basic knowledge of hardware, operating systems, software, and networking
