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Sopra Steria
Support Engineer
Join Sopra Steria as a Support Engineer in Leuven. Leverage ServiceNow skills to resolve IT issues, manage assets, and enjoy competitive benefits.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 24, 2025
As a Support Engineer at Sopra Steria, you will handle IT problems on-site and respond to IT requests and incident calls via phone, mail, or the IT Service Management application. You will perform hardware checks, repairs, and replacements, and manage assets in CMDB.
Requirements
- Bachelor's degree in computer science or a relevant equivalent
- 1-4 years of experience in providing first-line and/or second-line IT support
- Strong experience with applications such as Intune, ServiceNow, O365
- Good soft skills (empathy, team spirit & good communication skills)
- English, Dutch and French are required
Benefits
- Company car or mobility budget
- Laptop, phone & phone subscription
- Competitive salary and indefinite contract
- Insurance coverage, meal vouchers, eco-cheques, and more
- Continuous learning opportunities through the Sopra Steria Academy
Requirements Summary
Bachelor's degree in computer science or a relevant equivalent, 1-4 years of IT support experience, strong experience with applications such as Intune, ServiceNow, O365
