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Infotree Global Solutions
Junior Support Technician
Join Infotree Global Solutions in Wrocław as a Junior Support Technician. Utilize ServiceNow for incident management, troubleshoot cloud environments, and grow in a collaborative culture. ITIL v4 preferred.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
March 13, 2025
Join a dynamic environment that drives positive change for people, businesses, and nature as a Junior Support Technician. Contribute to a global vision of sustainable energy and environmental responsibility, develop expertise in cutting-edge technology stacks and cloud environments, and work alongside experienced IT professionals in a supportive, knowledge-sharing environment.
Requirements
- Proficiency in incident triaging and management.
- Troubleshooting capabilities across Windows and Linux servers, as well as cloud environments (AWS, Azure) and networks.
- Familiarity with ITSM tools (e.g., ServiceNow, Jira).
- ITIL v4 certification is a plus
- Excellent communication skills for stakeholder engagement.
- Team-oriented mindset, eager to learn and adapt.
Benefits
- Impactful Work: Contribute to a global vision of sustainable energy and environmental responsibility.
- Career Growth: Develop expertise in cutting-edge technology stacks and cloud environments.
- Collaborative Culture: Work alongside experienced IT professionals and specialists in a supportive, knowledge-sharing environment.
- Future-Focused: Join a team designed to evolve into a 24/7 operations hub, offering opportunities for growth and specialization.
Requirements Summary
2-3 short requirements not specified in the text
