Take-Two Interactive Software, Inc. is seeking an aspiring Junior Systems Administrator to join their Support team as an intern. As a Junior Systems Administrator at Take-Two Interactive you will support the wider support team in providing first line and second line support to end users, maintaining and configuring the local site hardware and applications, and will provide global infrastructure support.
Requirements
- Knowledge of Microsoft applications (including Windows 10/11, Office 365, Active Directory,)
- Knowledge of Mac hardware and OS/iOS (Including JAMF and ABM)
- Knowledge of Okta and Zoom is advantageous
- Previous experience of ServiceNow is beneficial
- An Understanding of ITIL processes
- Attention to detail and high degree of accuracy in recording and reporting
- Excellent communication skills with the ability to develop strong relationships internally and externally
- Ability to interact with end users to successfully resolve queries and problems
- Proven experience with translating technical jargon into plain English
- Ability to work independently, using own initiative
- Excellent customer service skills
Benefits
- Private healthcare
- Private dental
- A double matching pension policy where the employer will double match up to a 4% contribution from the employee
- Employee stock purchase scheme with a 15% discount
- Eye tests and vouchers towards glasses
- Cycle to work scheme
- Flu vouchers
- Annual health
- 4X death in service insurance
- Income protection (66% salary)
- Workplace Savings
- 26 days holiday
- Enhanced Family friendly policies + other great perks and great office facilities!