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Agent
L2 Service Desk
Join Agent as an L2 Service Desk Specialist in the Philippines. Leverage your ServiceNow skills for advanced IT support and enjoy flexible remote work.
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 21, 2025
We're looking for a Mid-Level to Senior Service Desk Specialist with strong networking skills to join our IT support team. This role involves advanced technical support responsibilities, complex troubleshooting, and hands-on experience with network-related tasks.
Requirements
- 3-5 years of experience in a service desk or technical support role, with strong networking exposure
- Solid understanding of network systems and experience troubleshooting complex technical issues
- Familiarity with ticketing systems such as ServiceNow, Jira, or Zendesk
Benefits
- USD $1300 - $1500 per month
- Work-life balance with flexible remote work arrangements
- Opportunity to work with a leading Managed Services Provider
Requirements Summary
3-5 years of experience in a service desk or technical support role, with strong networking exposure, solid understanding of network systems, and familiarity with ticketing systems
Apply now
Philippines
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Philippines
Mid-Level
Remote
Full Time
15600-18000 USD/year
