IFS is a billion-dollar revenue company with 7000+ employees on all continents. We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
Requirements
- Proven ability in cloud computing services or enterprise IT service delivery or DevOps or product support
- Demonstrated knowledge of cloud computing services or IT service management methodologies or product support best practices
- Expertise in modern ticket/service desk tooling such as ServiceNow, Jira Service Desk, or a similar tool
- Expertise in ITIL, ISO 20000, or a similar service delivery framework
- University or equivalent professional qualifications, in software/system engineering or IT operations
- ITIL qualifications would be useful but not mandatory
- Vendor-provided technical certification (CCNA, OCP, MCSA, etc.) would be useful though not mandatory
Benefits
- Flexible work options
- Hybrid work opportunities
- Inclusive workplace experiences
- Sense of community
- Fostering innovation, connections, and belonging