Onsite Technician

Join Version 1 as an Onsite Technician and be part of a digital-first environment. The role will involve customer-facing deskside support, ticket management, and hardware management. You will be the face of Version 1 and play a key role in delivering a consistently high level of service to customers. The role requires expertise in Windows 10/11, laptop imaging technologies, hardware troubleshooting, and network administration.

Requirements

• Windows 10/11 operating system support
• Laptop imaging technologies including Autopilot
• Hardware troubleshooting and maintenance
• Network Administration
• O365 application support
• Azure AD administration
• Table and mobile device support
• ServiceNow
• ITIL 4

Benefits

• Comprehensive benefits package prioritising well-being, professional growth, and financial stability
• Tech-related benefits, including an innovative Tech Scheme
• Private medical and life insurance coverage
• Free eye tests and contributions towards glasses
• Incentivized certifications and accreditations
• Employee-designed Profit Share scheme
• Pathways Career Development Quarterly