Operational Resilience - Business Continuity Manager

At Lloyds Banking Group, we are dedicated to putting customers at the heart of everything we do, driven by our purpose to Help Britain Prosper. Recognising it’s when and not if operational disruption will occur, Business Continuity (BC) is crucial in minimising impact, to our customers, colleagues, the Group, financial sector, and the UK economy.

Requirements

• Expertise and experience in Business Continuity, supported by a BC qualification such as the Business Continuity Institute (BCI) certificate.
• Specific knowledge of relevant regulations, the latest regulatory and industry developments, including best practices and international standards such as ISO 22301:2019.
• Experience of applying and managing the BC discipline in a tooling platform capability, such as Fusion Risk Management or ServiceNow.
• A strong understanding of relevant Operational Resilience regulations (e.g., SS1/21, SYSC 15A).
• A passion for driving customer centric outcomes, a proactive self-starter with the ability to organize, plan, and prioritise activities, quickly understanding complex issues and acting accordingly.
• Strong communication skills, both written and verbal, with the ability to adapt communication styles for different audiences and influence senior leaders.
• Experience working in a highly regulated environment.

Benefits

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies