Patriot, LLC

Patriot, LLC is seeking a Helpdesk Specialist to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland.

Requirements

• Due to federal requirements, only US Citizens can be considered.
• Active Secret clearance is required.
• Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.
• 0-3 or more years of experience in Helpdesk/ServiceDesk/Call Center OR equivalent experience in customer service.
• 0-3 or more years of experience utilizing any Incident Management Ticketing System such as: Remedy v20.02, ServiceNow, Other, comparable systems.

Benefits

• Pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law.
• Patriot, LLC is an Equal Opportunity/Affirmative Action employer.