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Patriot, LLC
Patriot, LLC
Join Patriot, LLC in Annapolis Junction, MD as a Helpdesk Specialist. Utilize ServiceNow for technical support to federal clients. Active Secret clearance required.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 16, 2025
Patriot, LLC is seeking a Helpdesk Specialist to provide technical support to federal clients in support of mission critical systems. The Helpdesk Specialist will provide expertise in troubleshooting, resolving issues, and coordinating technical support.
Requirements
- Active Secret clearance is required
- 0-3 or more years of experience in Helpdesk/ServiceDesk/Call Center OR equivalent experience in customer service
- 0-3 or more years of experience utilizing any Incident Management Ticketing System such as: Remedy v20.02, ServiceNow, Other, comparable systems
Benefits
- Benefits are not explicitly mentioned in the job description
Requirements Summary
Active Secret clearance, 0-3 years of experience in Helpdesk/ServiceDesk/Call Center, experience in Incident Management Ticketing Systems
