People Shared Services Specialist

Qualtrics is looking for a People Shared Services Specialist to manage and oversee critical employee data and support functions within an organization. The role involves ensuring the smooth operation of HR processes, systems, and data management, and providing efficient and effective HR support to employees.

Requirements

• Bachelor's or Master's degree in Human Resources, Business Administration, or a related field
• Fluency in conversational and business English both written and spoken
• 1-3 years of experience in HR operations or a similar HR role within an international organization
• Strong communication and interpersonal skills, strong customer service orientation
• Highly organized, with strong attention to detail and ability to manage multiple tasks simultaneously and autonomously
• Ability to execute against SLAs and pre-determined success metrics
• Proficiency in case management and HRIS or HRMS systems, experience with SAP SuccessFactors (HRIS) and ServiceNow (case management) preferred
• Strong knowledge of HR practices, processes, and employment laws
• Demonstrated ability to maintain confidentiality and handle sensitive information with professionalism
• Excellent problem-solving and decision-making abilities
• Understanding of Business Acumen and ability to navigate ambiguous corporate organizations
• Proficient in G Suite & MS Office applications

Benefits

• Qualtrics Experience Program - A bonus each year for an experience of your choosing
• Worldwide and diverse community that enjoys helping each other
• Hybrid work model
• Equal opportunity employer
• Reasonable accommodations for persons with disabilities