Principal Success Architect

We are seeking a Principal Success Architect to develop C-level executive relationships and improve customer outcomes for large enterprise customers. The successful candidate will have experience in leveraging AI in work processes, decision-making, or problem-solving, and a native level in Japanese and business level in English.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Native level in Japanese and business level in English.
• Must be authorized to work in Japan.
• 12+ years progressive experience as part of a professional services organization;
• Management consulting role at a top-tier consulting company or equivalent focused on technology (Digital/SaaS/Enterprise Software) enabled transformations;
• Experience at F100-1000 accounts;
• Understanding of issues and goals driving digital transformation across industry;
• Depth in digital transformation design, implementation, and management;
• Expertise in one industry, 'minors' in one or two additional industries;
• IT, HR, and GBS Transformation experience;
• Executive relationships with CIO, CFO, CHRO and business line leaders;
• Experience identifying goals and solving challenges;
• Experience serving as part of a client account leadership team;
• Experience expanding offerings with clients;
• Experience integrating with other account functions in developing account strategies and Customer Outcomes plans;
• Experience developing account partnering (co-delivery) relationships with large consultancies and technology implantation firms, Big 4, GSI's;
• 5+ years large program experience (multi-tracked, OCM);
• Experience managing outcomes to a CxO position;
• Co-Delivery experience with Big 4, large SI's;
• Knowledge of ServiceNow- minimal, experience with multiple ServiceNow product suites;

Benefits

• Employee is not mentioned