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DXC Technology
RR-0163354 - Sr Analyst III Infrastructure Services
Join DXC Technology in Shanghai as a Sr Analyst III for Infrastructure Services. Leverage your 3-5 years of deskside support and ServiceNow skills to provide top-notch technical support.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 25, 2025
End User Field Support position providing technical and troubleshooting services, including hardware and software support, IMACD, and asset management. The role requires 3-5 years of deskside support experience and good communication skills.
Requirements
- 3 to 5 years of deskside support experience
- Experience in using ServiceNow
- Good deskside support technical skills and basic infrastructure knowledge
- Good communication and coordination skills
- Fluent English reading/writing skills and basic English speaking skill (for non-English speaking countries); Fluent English in both writing and speaking (for English speaking countries)
- Be polite, patient, helpful
- Have a good sense of service mindset
- Have a good capacity of adaptability
- Willing to work overtime when required
Benefits
- None specified
Requirements Summary
3-5 years of deskside support experience, good communication skills, and proficiency in ServiceNow
