Site IT Technical Manager

The Site IT Technical Manager will lead or support a local team of skilled IT professionals to deliver and improve IT infrastructure, tools, and services that support the workforce. They will have in-depth knowledge of ETS technologies and services and will represent the Site IT Technical team to site stakeholders and leadership.

Requirements

• Experience in a Service Manager role with a proven track record of owning, being accountable, and running an IT Service/Platform/Tools in a medium-large organization
• Strong technical understanding across a range of technologies/domains
• Excellent communication and engagement skills and a proven relationship management professional
• Strong stakeholder skills to manage local negotiations, expectations, and resolutions
• Strong influencing, networking, and team working skills
• Strong experience working in a standards/governed/compliant environment
• Strong working knowledge of ServiceNow ITSM Toolset or similar
• Proven experience managing local vendors, contracts, renewals, RFP activities
• Leader and team player – sets example for team or coaches others, effective collaboration across your region with your peers
• Experience managing, developing teams with an open, honest, accountable, and collaborative team environment

Benefits

• Global IT company with a diverse and inclusive team
• Competitive salary and benefits package
• Opportunities for career growth and development
• Collaborative and dynamic work environment