SoFi

Senior Director, IT Operations

Join SoFi as Senior Director of IT Operations in Cottonwood Heights, UT. Lead IT teams, drive innovation, and leverage ServiceNow for enterprise IT success.

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Direct Hire
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Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
April 25, 2025

Shape a brighter financial future with SoFi, a next-generation financial services company. As Senior Director of IT Operations, you'll lead a globally distributed team, drive innovation, and deliver scalable, secure, and employee-centric experiences.

Requirements

  • 10+ years of progressive leadership in IT operations
  • 5+ years in a senior global role
  • Deep understanding of enterprise IT support, service management frameworks (ITIL, COBIT), and modern ITSM tools (ServiceNow preferred)
  • Strong track record of evaluating and adopting emerging technologies to deliver business value
  • Inspiring leadership style focused on mentorship, diversity, and team growth

Benefits

  • Competitive base pay
  • Comprehensive and competitive benefits
  • Equal employment opportunities
  • Reasonable accommodations for physical or mental disabilities

Requirements Summary

10+ years of IT operations leadership, 5+ years in a senior global role, and a deep understanding of enterprise IT support and modern ITSM tools