Trace3

Senior Engineer | ServiceNow

Join Trace3 in Irvine, CA as a Senior ServiceNow Engineer. Leverage 5+ years of experience in configuring ServiceNow, managing integrations, and optimizing ITSM processes. Enjoy competitive benefits and a collaborative culture.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Operations Management
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IT Service Management
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Integration Hub
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 18, 2025

We are seeking a highly skilled Senior ServiceNow Engineer with 5+ years of experience configuring and managing domain-separated ServiceNow environments and extensive experience with System and customer integrations.

Requirements

  • Configure, and maintain domain-separated ServiceNow instances, ensuring data isolation, security, and compliance.
  • Develop and customize ServiceNow applications, workflows, business rules, UI policies, scripts, and ACLs.
  • Design and implement custom integrations using REST APIs, SOAP, MID Servers, and IntegrationHub to connect ServiceNow with third-party applications and enterprise systems.
  • Leverage ServiceNow Flow Designer, Workflow Editor, and Scripting to automate ITSM, ITOM, and other business processes.
  • Implement and enforce role-based access controls (RBAC), data security, and best practices for domain-separated instances.
  • Monitor and optimize system performance, ensuring scalability and efficiency within a multi-tenant architecture.
  • Work closely with business stakeholders, IT teams, and customers to gather requirements, develop solutions, and ensure successful implementations.
  • Maintain technical documentation and provide training/support to administrators and end-users.

Benefits

  • Comprehensive medical, dental and vision plans for you and your dependents
  • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
  • Competitive Compensation
  • Training and development programs
  • Stocked kitchen with snacks and beverages
  • Collaborative and cool culture
  • Work-life balance and generous paid time off

Requirements Summary

Bachelor’s degree from an accredited university or equivalent experience, 5+ years of experience with ServiceNow, experience with system and customer integrations, knowledge of ServiceNow modules and security models