Senior Product Owner - ServiceNow

Delivers value to Business and BT stakeholders through the planning, execution, & delivery of one more high-quality Service Now software products and product enhancements through leading and mentoring multiple agile teams or a high complexity agile product team.

Requirements

• Owns people management responsibilities of business analysts and software engineers
• Owns the development and delivery of one or multiple high complexity software product(s) in line with business needs
• Owns and drives key business relationships for the product(s)
• Researches and analyzes industry trends and benchmarking information as they apply to product(s)
• Creates & maintains an executable backlog of product requirements
• Understands, defines, and communicates prioritization of product requirements with a mind toward business value and tradeoffs
• Assists with the distillation of product backlog requirements into user stories
• Participates actively in daily stand-ups, sprint planning meetings, sprint reviews and retrospectives to drive team alignment on product vision and value delivery
• Weighs business risks, issues, and impediments being experienced by the product team and actively assists with issue resolution
• Inspects product progress throughout the sprint and is empowered to make critical decisions and accept work completed by the team
• Supports product team members as they engage with stakeholders, build a backlog, and deliver work
• Maintains an analytical perspective during a crisis and supports crisis resolution.
• Holds self and others accountable for measurable high-quality, timely, and cost-effective results.
• Takes ownership of and is accountable for one or more complex products, features, components, or solutions and associated performance metrics.
• Ensures team level decisions align with priorities and strategic agenda for project/product.
• Leverages budget and other financial information to support staffing and business planning efforts.
• Identifies risks and their potential outcomes and proposes possible solutions to meet business objectives.
• Fosters an inclusive workplace where diversity and individual differences are valued.
• Participate in process analysis to determine areas of improvement using Lean and Agile methodologies.
• Presents results and/or demos with appropriate complexity for different audiences.

Benefits

• benefits information