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Lightspeed Commerce
Senior SaaS Systems Administrator
Join Lightspeed Commerce in Auckland as a Senior SaaS Systems Administrator. Drive IT adoption, support growth, and enjoy flexible work, unlimited PTO, and wellness benefits.
Senior
ServiceNow Role Type:
Support Specialist
System Administrator
ServiceNow Modules:
IT Operations Management
IT Service Management
DevOps
ServiceNow Certifications (nice to have):
Certified System Administrator
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
February 10, 2025
We're looking for a Senior SaaS Systems Administrator to join our global SaaS Systems Administration team in Auckland. You will have the opportunity to drive adoption of the latest and greatest IT and SaaS technologies while supporting the organisation's growth.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of hands-on experience in Service Desk technology and ITIL/ITSM
- 5+ years of experience in a system administration role
- Experience with Google Workspace, JAMF Mobile Device Management (MDM), OneLogin Identity and Access Management (IAM), helpdesk ticketing systems (ServiceNow, JIRA), and other applicable software services
- Experience supporting large environments of Macbooks and Windows users with an ability to troubleshoot issues patiently
- Experience in troubleshooting complex network environments
- Strong knowledge of networking principles and protocols such as TCP/IP, DNS, DHCP, VLANs, and QoS.
- Experience in designing and implementing robust enterprise environments using cloud infrastructure and SaaS services
- Experience in designing and maintaining an enterprise server infrastructure and services
- Programming experience with low-code / no-code environments
- Programming experience with Bash, Python and/or Powershell
- Proven experience in planning, implementing, and maintaining various technology components to meet business requirements.
Benefits
- Lightspeed share scheme
- Unlimited paid time off policy
- Work remotely from anywhere in the world for up to 60 days per year
- Flexible working policy
- Health and wellness benefit of $500 per year
- Mental health online platform and counselling & coaching services
- Paid leave and assistance for new parents
- Free LinkedIn Learning license
- Paid Volunteer day
- Complimentary breakfast and lunch options, along with fresh fruits, snacks, and beverages stocked in the office
- Exciting events hosted regularly by our Auckland Culture Club
- Secure, full-time parking facilities
- Brand new office space located in Newmarket (Auckland)
- Dog friendly environment
Requirements Summary
Bachlor's degree in Computer Science or related field, 5+ years of experience in Service Desk technology, 5+ years of experience in a system administration role, strong knowledge of networking principles and protocols
