Performance Team

Senior Software Asset Management Specialist

Join Performance Team in Pune as a Senior Software Asset Management Specialist. Leverage ServiceNow SAM Pro to enhance software governance and vendor audits. 8-14 years IT experience required.

ServiceNow Role Type:
ServiceNow Modules:
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Discovery
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Governance, Risk, and Compliance
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IT Asset Management
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Software Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Software Asset Management

Job description

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Posted on:
 
April 3, 2025

The Senior Software Asset Management Specialist will join the Enterprise Software Management team to enable strategic business objectives, increase software value, and promote open-source alternatives. Key responsibilities include software request process, software governance, reporting, and vendor audits.

Requirements

  • 8-14 years of experience in IT with 3-5 years of proven experience of managing and implementing Software Asset Management or related IT Discipline
  • Understanding of license metrics e.g., core, processor, user
  • Experience in Tier 1 or 2 Publisher licensing metrics, data collection and Effective License Position (ELP) creation including Tier 1 product lines and multiple licensing models
  • Analytics – the ability to work through dry documentation and spreadsheets, extracting key information, analysing and modelling
  • Hardware analysis knowledge – awareness of the importance of hardware devices such as client endpoints, server endpoints, virtualisation, mobile devices, BYOD, etc. and the ability to utilise the data in a commercially useful manner
  • Contract/EULA analysis understanding – awareness or working knowledge of asset related contract, financial and procurement terminology and SAM related language
  • Discovery tool experience, e.g., Microsoft SCCM, ADDM, Microsoft MAP, Active Directory, ePO
  • Licence Management tool experience such as Flexera FNMS, ServiceNow SAM Pro, Snow Software
  • Knowledge of cloud and virtualisation and its impacts for ITAM – Citrix, VMware, Oracle
  • Analytical abilities, including excellent Excel skills
  • Good presentation skills, both in reporting and in presenting in person
  • Agile mindset
  • Business skills
  • Commercial awareness.
  • Inter-departmental relationship management capabilities.
  • Analytical abilities, including Excel skills
  • Meticulous and precise approach.
  • A team player who is self-motivated.
  • Drive and initiative.
  • Good communication and interpersonal skills.
  • Clear thinking under pressure.
  • Ability to make decisions based on quick analysis and industry experience
  • Good presentation skills, both in reporting and in presenting in person
  • Proven record to work across multiple workstreams delivering to agreed timelines
  • A sense of ownership
  • Strong interpersonal skills
  • Ability to take initiative and work autonomously
  • Results-oriented
  • Ability to influence and persuade

Requirements Summary

8-14 years of IT experience with 3-5 years of Software Asset Management experience, including license metrics, data collection, and Effective License Position creation