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ServiceNow
Senior Technical Support Engineer
Join ServiceNow as a Senior Technical Support Engineer in Sydney. Leverage your 5+ years of experience to troubleshoot issues and enhance customer support using ServiceNow modules. Enjoy competitive pay, flexible work, and a supportive environment.
The Mothership
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 1, 2025
As a Senior Technical Support Engineer at ServiceNow, you will provide amazing customer support experiences, troubleshoot technical issues, and provide input on process and product improvements. You will be part of a global organization that empowers organizations to find smarter, faster, and better ways to work.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Minimum five (5) years customer facing technical support/application support experience
- Ability to troubleshoot difficult technical issues with ease and complexity
Benefits
- Competitive compensation
- Generous benefits
- Professional atmosphere
- Flexible work arrangements
- Work-life balance and well-being
- Inclusive work environment
Requirements Summary
5+ years of customer-facing technical support experience, experience with AI, and ability to troubleshoot complex issues
