.svg)
ServiceNow
Senior Technical Support Engineer(Integration)
Join ServiceNow in Tokyo as a Senior Technical Support Engineer (Integration). Leverage your 4+ years of experience to resolve complex issues and enhance customer support.
The Mothership
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Integration Hub
Virtual Agent
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 11, 2025
ServiceNow is seeking a Senior Technical Support Engineer(Integration) to resolve technical cases for customers and provide amazing customer support experiences. The successful candidate will have experience in leveraging AI, troubleshooting difficult technical issues, and explaining complex technical problems.
Requirements
- 4+ years customer facing technical support experience
- Ability to troubleshoot difficult technical issues with ease and complexity
- Ability to read basic Java/JavaScript code
- Ability to explain solutions to complex technical problems
- Personal commitment to quality and customer service
Benefits
- Export Control Regulations
- Equal Opportunity Employer
- Accommodations
- Work Personas
Requirements Summary
4+ years customer facing technical support experience, ability to troubleshoot difficult technical issues, ability to read basic Java/JavaScript code, personal commitment to quality and customer service
