Senior Technology Customer Support Retail, Japan

Senior Technology Customer Support Retail position in Japan. Lead network technology support for Retail stores in Japan. Seasoned professional with experience in supporting enterprise level network infrastructure and services. Strong leadership and communication skills.

Requirements

• Minimum 3 years of overall experience
• Minimal 3 years of experience in supporting enterprise level Cisco network devices and tools
• Experience working in an ITIL Service Management environment, with tools such as ServiceNow
• Ability to communicate both in English and Japanese at business level
• Cisco CCNA or equivalent certificate on network engineering skill is a plus

Benefits

• This job description is not specifying any benefits.
• However, it is worth noting that working in Japan may provide access to benefits such as Japanese healthcare, housing allowance, and other expat benefits, which may be available depending on the company.