Santander

Service Analytics Reporting Analyst | S2 | CIO

Join Santander as a Service Analytics Reporting Analyst in Milton Keynes. Leverage ServiceNow and PowerBI for IT Operations reporting. 2-3 years experience required. Benefits include a £500 cash allowance, 27 days holiday, and pension contributions.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 10, 2025

We are seeking a Service Analytics Reporting Analyst to join our team in Milton Keynes. The successful candidate will play a key role in ensuring the consistent generation of I.T. Operations Reporting and quality control and analysis of data for trend or anomaly.

Requirements

  • Experience working with and generating large and complex reports to many different business stakeholders and departments
  • Understanding of working with reporting in a highly regulated and controlled environment
  • Experience working with PowerBI and ServiceNow, and the generation and production of data structured reports
  • High levels of attention to detail and data assurance
  • Inquisitive nature in company wide data analysis, ability to question data anomalies with confidence
  • Experience of assisting with compliance on applicable reporting regulations, standards, and frameworks

Benefits

  • £500 annual cash allowance to spend on our great range of benefits
  • Eligible for a discretionary performance-related annual bonus
  • 8% of salary into your pension, even if you don’t contribute yourself
  • 27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service
  • Free access to a range of digital health services, including GP
  • Protection for you and your family, with company-funded death-in-service benefit and income protection insurance
  • 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
  • Voluntary healthcare benefits at discounted rates
  • Share in Santander’s success by saving or investing in our share plans
  • Support your favourite causes through charitable giving and our community partnerships

Requirements Summary

2-3 years of experience in generating large and complex reports, experience working with PowerBI and ServiceNow, and high levels of attention to detail and data assurance