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Bell Integration
Service Desk Analyst
Join Bell Integration as a Service Desk Analyst in Portsmouth. Provide first-line support using ServiceNow, ensuring customer satisfaction and meeting SLAs. Competitive salary and growth opportunities.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
February 14, 2025
Responsible for providing first line technical support to achieve exceptional customer satisfaction, adhering to strict SLAs, and working 12-hour shifts.
Requirements
- Previous experience working with ticketing systems such as ServiceNow is desirable
- Able to demonstrate experience delivering exceptional customer service
- Experience adhering and working towards agreed SLAs and KPIs
Benefits
- Competitive salary and benefits
- Opportunities for professional growth and development
Requirements Summary
Previous experience in ticketing systems, exceptional customer service, and working towards SLAs and KPIs
Apply now
Portsmouth
|
Hampshire
United Kingdom
Entry Level
In-Person
Full Time
