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Bell Integration
Service Desk Analyst
Join Bell Integration as a Service Desk Analyst in Portsmouth. Provide 1st line support using ServiceNow, ensuring customer satisfaction in a 24/7 environment.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 13, 2025
You will be responsible for providing first line technical support to achieve customer satisfaction, working as part of a 24x7x365 shift basis.
Requirements
- 1st Line IT support experience
- Ticketing system experience (ServiceNow)
- Communications solution experience (Jabber, Chat software)
- Contact Centre experience
- Customer service and administration experience
Requirements Summary
Self-starter, problem solver, good communication skills, disciplined prioritisation and time management
