Job description

Posted on:
March 13, 2025
Working as a ServiceNow Administrator to support the company's external customers and define ITSM processes. Responsible for day-to-day ServiceNow administration and support.
Requirements
- ServiceNow Certified System Administrator (CSA)
- 5+ years of ServiceNow administration and configuration experience
- Strong hands-on experience with ServiceNow ITSM, ITOM, or custom application development
- Experience managing ServiceNow upgrades, patching, and integrations
- Proven ability to troubleshoot complex system issues and optimize performance
Benefits
- Design and build reports and dashboards to track platform performance and business KPIs.
- Lead ServiceNow training sessions, workshops, and documentation requirements.
- Provide mentorship and guidance to junior administrators and support teams
Requirements Summary
ServiceNow Certified System Administrator, 5+ years of ServiceNow experience, strong hands-on experience with ServiceNow ITSM, ITOM, or custom application development