Bell Integration

ServiceNow Administrator

Join Bell Integration as a ServiceNow Administrator in London. Leverage your CSA certification and 5+ years of ITSM/ITOM experience to enhance customer support and optimize processes. Enjoy mentorship opportunities and performance tracking benefits.

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Consulting
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Mid-Level
ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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IT Operations Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
March 13, 2025

Working as a ServiceNow Administrator to support the company's external customers and define ITSM processes. Responsible for day-to-day ServiceNow administration and support.

Requirements

  • ServiceNow Certified System Administrator (CSA)
  • 5+ years of ServiceNow administration and configuration experience
  • Strong hands-on experience with ServiceNow ITSM, ITOM, or custom application development
  • Experience managing ServiceNow upgrades, patching, and integrations
  • Proven ability to troubleshoot complex system issues and optimize performance

Benefits

  • Design and build reports and dashboards to track platform performance and business KPIs.
  • Lead ServiceNow training sessions, workshops, and documentation requirements.
  • Provide mentorship and guidance to junior administrators and support teams

Requirements Summary

ServiceNow Certified System Administrator, 5+ years of ServiceNow experience, strong hands-on experience with ServiceNow ITSM, ITOM, or custom application development