ServiceNow Administrator

We are seeking a highly skilled ServiceNow Administrator to join our team in Dallas, Texas. The ServiceNow Administrator will play a primary role in the management and oversight of our ServiceNow environments.

Requirements

• Design, implement, and configure solutions within the ServiceNow platform.
• Consult with service leaders, business process / product owners, customers, users and other stakeholders to develop and analyze customer requirements
• Collaborate with members of project teams to ensure successful, technically sound projects that are completed on time and budget
• Track, prioritize, and implement enhancement requests and defect corrections, while leveraging structured Change Management processes
• Deliver ServiceNow application support and operations to include usage & data integration monitoring, user / role MACD, code migrations, replications, patching, and upgrades
• Create and maintain system design, procedures, and operations documentation (as needed)
• Provide training and knowledge transfer to other associates & users as necessary
• Minor development of ServiceNow apps, including modification to existing ITSM modules
• Perform regular ServiceNow Discovery and CMDB maintenance

Benefits

• Competitive pay
• Performance-based bonuses
• 401K
• Health, dental and vision insurance coverage
• Paid holidays and paid time off