ServiceNow Architect

At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform. We seek a ServiceNow Architect to join our dynamic Enterprise Applications Team, managing requirements specific to ServiceNow systems and integrations, ensuring seamless operations within our core application platforms.

Requirements

• 8+ years of experience implementing, configuring, and administering SaaS business systems for a software company, with at least 5 years of ServiceNow experience.
• Strong knowledge and understanding of the ServiceNow platform, eco-system, and best practices.
• Demonstrable knowledge of IT Service Management and ITIL best practices for Incident, Problem, Change, Knowledge, Configuration Management and Service Mapping, ServiceNow reports, and dashboards.
• Experience with SLDC methodologies like Agile, Kanban, Scrum, Scaled Agile.
• Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership.
• Analytical mindset. Proven ability to work creatively and apply problem-solving, technical, and project management skills.
• Detail-oriented, organized, self-motivated, hardworking, and a great team player with excellent interpersonal skills.
• Passion for creating a frictionless end-user experience.
• High School Diploma or GED is required. A bachelor’s degree (technical degree preferred), ITIL V3/V4 Certifications, and/or ServiceNow Systems Administration Certification preferred.

Benefits

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Diverse and inclusive work environment
• Collaborative team environment
• Recognition and rewards for outstanding performance