ServiceNow Architect

Anaplan is seeking a ServiceNow Architect to manage requirements specific to ServiceNow systems and integrations, ensuring seamless operations within core application platforms. The ideal candidate will have 8+ years of experience implementing, configuring, and administering SaaS business systems for a software company, with at least 5 years of ServiceNow experience.

Requirements

• High School Diploma or GED is required.
• Bachelor's degree (technical degree preferred), ITIL V3/V4 Certifications, and/or ServiceNow Systems Administration Certification preferred.
• 8+ years of experience implementing, configuring, and administering SaaS business systems for a software company, with at least 5 years of ServiceNow experience.
• Strong knowledge and understanding of the ServiceNow platform, eco-system, and best practices.
• Demonstrable knowledge of IT Service Management and ITIL best practices for Incident, Problem, Change, Knowledge, Configuration Management and Service Mapping, ServiceNow reports, and dashboards.
• Experience with SLDC methodologies like Agile, Kanban, Scrum, Scaled Agile.
• Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership.
• Analytical mindset. Proven ability to work creatively and apply problem-solving, technical, and project management skills.
• Detail-oriented, organized, self-motivated, hardworking, and a great team player with excellent interpersonal skills. Passion for creating a frictionless end-user experience.

Benefits

• Competitive base salary ($181,000—$244,000 USD)
• Opportunity to build a career in a place that thrives on diversity, equity, inclusion, and belonging.
• Reasonable accommodation for individuals with disabilities to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment.