ServiceNow Business Analyst

Help strengthen our Team as our ServiceNow Business Analyst. Home based role. Great Opportunity to join our team as our ServiceNow Business Analyst to deploy, maintain and improve our ServiceNow Service Management platform used by Capita to support its external customers and internal staff.

Requirements

• Experience working as a ServiceNow Business Analyst, carrying out system maintenance and new implementations.
• Experience using Business Rules, Client Scripts, Workflows, Form Design and UI Action.
• Experience of the CSM module.
• Experience with ServiceNow ITSM, Service Portal, Service Catalogue, CMDB, Performance Analytics and Reporting.
• Excellent understanding of ServiceNow platform.
• Strong communication skills.
• Ability to gain SC clearance or ideally already possess it.

Benefits

• 23 days' holiday (rising to 27 days with length of service) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Company matched pension, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave and plenty more