ServiceNow Developer (ITSM Module) At Client Site in Ottawa

DXC is seeking a ServiceNow Developer (ITSM Module) to join their team at the client site in Ottawa. The role requires a trusted advisor and technical expert to guide organizations through their ServiceNow journey, leveraging in-depth knowledge of the platform to design, implement, and optimize ServiceNow solutions tailored to address specific business needs. The ideal candidate will have at least 5 years of software development experience and strong development skills in ITSM/ITOM, as well as experience with system administration, ServiceNow, and user management.

Requirements

• Experience as a Developer with at least 5 years software development experience
• Strong development skills in ITSM/ITOM
• Proficiencies in business process management and optimization
• Experience with system administration, and of ServiceNow
• Experience with User Management including groups, users, roles, ACLs, etc.
• Experience in setting up and managing out of the box applications
• Experience in configuring ServiceNow workflows and forms
• Experience with creating and maintaining ServiceNow objects like tables, business rules, client scripts, UI actions, UI policies, script includes, workflows etc.
• Excellent problem solving and analytics skills, with proven experience of requirements gathering and translating requirements into technical deliveries
• Demonstrate excellent communication skills and be confident presenting ideas and designs to different stakeholder levels
• Strong understanding of Discovery, Service Mapping, and Event Management principles and best practices
• Ability to learn quickly and adapt to new technologies
• Experience in Observability a plus
• Relevant certifications in ServiceNow (e.g., ServiceNow Certified Implementation Specialist, Six Sigma, PMP) is a plus
• Must be comfortable working independently with minimal oversight as well as comfortable working in a team setting swarming and peer programming

Benefits

• Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success
• At DXC we support each other and work as a team — globally and locally
• Our achievements demonstrate how we deliver excellence for our customers and colleagues
• You will be joining a team that works to create a culture of learning, diversity, and inclusion and are dedicated to strong ethics and corporate citizenship
• At DXC we have a People First strategy and a Virtual First model