The ServiceNow DevOps Engineer is responsible for administering, maintaining and continuously improving the ServiceNow platform, including modules from the ESM and ITSM stack, scoped apps and portals.
Requirements
- Bachelor's or Master's degree in Computer Science or Information Technology
- At least 3+ years of experience in a related role, with a reference list of ServiceNow administration, support and projects tasks completed during that period
- Strong experience in administering and configuring the ServiceNow platform
- Skills in software development on ServiceNow (UI Builder, Flow Designer, Java Script)
- Proficiency in ServiceNow modules from the ESM and ITSM stack
- Knowledge of ServiceNow customization techniques, including form and workflow configuration, UI policies, and business rules
- Familiarity with ServiceNow integrations and ability to develop and maintain integrations with other systems
- Understanding of ITIL processes and best practices
- Strong problem-solving and troubleshooting skills
- Understanding of network and information security concepts
- Excellent communication and collaboration skills to work effectively with stakeholders and end-users
- Ability to manage multiple tasks and prioritize effectively
- Meticulous attention to detail and ability to provide well-documented records
- Self-driven to stay up to date with the latest features and best practices in ServiceNow
- Certificate for Certified System Administrator (CSA), Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) for either ITSM or HRSD
- Working knowledge of English (spoken and written)
Benefits
- Opportunities to impact: Dive into diverse projects and seize international assignments that let you shape the future
- Mentoring: Thrive in a supportive culture with regular feedback, personalized training programs, and clear career development paths
- Work-life balance: Enjoy our hybrid working policy, flexible hours, extra days off at Christmas, and full compensation for every extra minute you work
- Extra perks: Indulge in office massages, a Multisport card, medical center membership, and exclusive discounts with partner companies