PwC

ServiceNow DevOps Engineer

Join PwC as a ServiceNow DevOps Engineer in Bucharest. Administer and enhance the ServiceNow platform. Requires 3+ years experience, ITIL knowledge, and offers flexible hours.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Application Developer
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Implementer
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System Administrator
ServiceNow Modules:
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DevOps
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Human Resources Service Delivery
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IT Service Management
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Integration Hub
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Service Catalog
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
February 13, 2025

The ServiceNow DevOps Engineer is responsible for administering, maintaining and continuously improving the ServiceNow platform, including modules from the ESM and ITSM stack, scoped apps and portals.

Requirements

  • Bachelor's or Master's degree in Computer Science or Information Technology
  • At least 3+ years of experience in a related role, with a reference list of ServiceNow administration, support and projects tasks completed during that period
  • Strong experience in administering and configuring the ServiceNow platform
  • Skills in software development on ServiceNow (UI Builder, Flow Designer, Java Script)
  • Proficiency in ServiceNow modules from the ESM and ITSM stack
  • Knowledge of ServiceNow customization techniques, including form and workflow configuration, UI policies, and business rules
  • Familiarity with ServiceNow integrations and ability to develop and maintain integrations with other systems
  • Understanding of ITIL processes and best practices
  • Strong problem-solving and troubleshooting skills
  • Understanding of network and information security concepts
  • Excellent communication and collaboration skills to work effectively with stakeholders and end-users
  • Ability to manage multiple tasks and prioritize effectively
  • Meticulous attention to detail and ability to provide well-documented records
  • Self-driven to stay up to date with the latest features and best practices in ServiceNow
  • Certificate for Certified System Administrator (CSA), Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) for either ITSM or HRSD
  • Working knowledge of English (spoken and written)

Benefits

  • Opportunities to impact: Dive into diverse projects and seize international assignments that let you shape the future
  • Mentoring: Thrive in a supportive culture with regular feedback, personalized training programs, and clear career development paths
  • Work-life balance: Enjoy our hybrid working policy, flexible hours, extra days off at Christmas, and full compensation for every extra minute you work
  • Extra perks: Indulge in office massages, a Multisport card, medical center membership, and exclusive discounts with partner companies

Requirements Summary

3+ years of experience in related role, knowledge of ServiceNow, ITIL processes and network security concepts