The ServiceNow DevOps Engineer is responsible for administering, maintaining and continuously improving the ServiceNow platform, including modules from the ESM and ITSM stack, scoped apps and portals.
Requirements
- Bachelor's or Master's degree in Computer Science or Information Technology
- 3+ years of experience in a related role, with ServiceNow administration, support and projects tasks completed during that period
- Strong experience in administering and configuring the ServiceNow platform
- Skills in software development on ServiceNow (UI Builder, Flow Designer, Java Script)
- Proficiency in ServiceNow modules from the ESM and ITSM stack
- Knowledge of ServiceNow customization techniques, including form and workflow configuration, UI policies, and business rules
- Familiarity with ServiceNow integrations and ability to develop and maintain integrations with other systems
- Understanding of ITIL processes and best practices
- Strong problem-solving and troubleshooting skills
- Understanding of network and information security concepts
- Excellent communication and collaboration skills to work effectively with stakeholders and end-users
- Ability to manage multiple tasks and prioritize effectively
- Meticulous attention to detail and ability to provide well-documented records
- Self-driven to stay up to date with the latest features and best practices in ServiceNow
- Certificate for Certified System Administrator (CSA), Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) for either ITSM or HRSD
Benefits
- Opportunities to impact
- Mentoring
- Work-life balance
- Extra perks
- Flexible hours
- Extra days off at Christmas
- Full compensation for every extra minute worked