Sainsbury's

ServiceNow Engineer

Join Sainsbury's as a ServiceNow Engineer in Manchester. Leverage ITSM, ITBM, ITOM, and ITAM skills to design and maintain ServiceNow solutions. 5+ years required. Enjoy work-life balance and growth opportunities.

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Direct Hire
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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Discovery
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IT Asset Management
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IT Operations Management
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IT Service Management
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Integration Hub
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Now Platform App Engine
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Service Catalog
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Workflow Automation
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Software Asset Management
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Hardware Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Hardware Asset Management
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Software Asset Management

Job description

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Posted on:
 
April 10, 2025

ServiceNow Engineer plays a key role in designing, developing, and maintaining solutions within the ServiceNow platform, responsible for delivering robust technical solutions and supporting IT Operations Management, IT Asset Management, and ServiceNow integrations.

Requirements

  • Strong experience in ServiceNow platform development, including ITSM, ITBM, ITOM, and ITAM
  • Familiarity with ServiceNow CMDB architecture, Discovery, and data reconciliation techniques
  • Experience or knowledge of Hardware Asset Management (HAM) and Software Asset Management (SAM)
  • Understanding of license compliance, asset lifecycle management, and software usage tracking within ServiceNow
  • Solid knowledge of JavaScript, HTML, CSS, and ServiceNow scripting
  • Experience working with REST and SOAP APIs for system integrations
  • Understanding of ServiceNow data structures, including tables, CMDB, and relationships
  • Familiarity with agile delivery methodologies (Scrum, Kanban)
  • Basic knowledge of ServiceNow security models, including ACLs and role-based access control
  • Exposure to workflow automation, Flow Designer, and ServiceNow App Engine
  • Understanding of ITIL processes

Benefits

  • Amazing work to do, and real work-life balance
  • Awesome opportunities in everything from AI to reusable tech

Requirements Summary

5+ years of experience in ServiceNow platform development, including ITSM, ITBM, ITOM, and ITAM, with familiarity with agile delivery methodologies and ServiceNow security models