Accenture Federal Services

ServiceNow Functional Team Lead

Lead ServiceNow functional activities at Accenture Federal Services in Arlington, VA. Requires IT implementation experience, team leadership, and ServiceNow CSA certification.

ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Change Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
April 15, 2025

Join Accenture Federal Services to lead the implementation of ServiceNow functional activities and improve performance for a specific business function. Manage a team of functional ServiceNow designers and change management team.

Requirements

  • Master's degree and 6 years or Bachelor's degree and 8 years of relevant experience leading IT implementations
  • Experience overseeing the planning, execution, and delivery of IT projects, including defining project scope, allocating resources, and monitoring progress
  • Experience leading a small team of business analysts
  • ServiceNow Certified System Administrator (CSA)
  • ITIL Foundation certification
  • Active TS/SCI is required and must be able to obtain polygraph

Benefits

  • A wide variety of benefits are offered, which can be found here.

Requirements Summary

Relevant experience in IT implementation, team leadership, and ServiceNow certification