Sopra Steria

ServiceNow Team Lead

Join Sopra Steria as a ServiceNow Team Lead in Brussels. Lead a team, enhance ITSM solutions, and leverage ServiceNow expertise. Requires 8+ years in ServiceNow, CSA/CIS certs. Benefits include a competitive salary, company car, and continuous learning.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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IT Service Management
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Incident Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
April 24, 2025

Sopra Steria is seeking a ServiceNow Team Lead to enhance our ServiceNow expertise and expand our presence in the BeNeLux ServiceNow Market. The successful candidate will grow a team of specialised ServiceNow consultants, share ServiceNow passion with other business lines and customers, and provide functional and technical guidance to the ITSM team.

Requirements

  • Bachelor's or master’s degree in Computer Science, Information Technology or a related field
  • 8+ years of experience with ServiceNow
  • 5+ years of experience in senior consultancy and architecture roles
  • ServiceNow certifications (CSA/CIS)
  • Experience with ServiceNow Workflows, Automations and Integrations
  • Ability to translate complex business requirements into functional/technical ServiceNow solutions
  • Solid knowledge of ITIL processes and best practices
  • Experience leading and collaborating with teams across local, nearshore and offshore locations
  • Fluent in English and Dutch/French

Benefits

  • Company car or mobility budget
  • Laptop, phone & phone subscription
  • Competitive salary and indefinite contract
  • Insurance coverage, meal vouchers, eco-cheques, and more
  • Continuous learning opportunities through the Sopra Steria Academy

Requirements Summary

Bachelor's or master’s degree in Computer Science, Information Technology or a related field. 8+ years of experience with ServiceNow. Solid knowledge of ITIL processes and best practices