Telstra

Software Engineer (ServiceNow)

Join Telstra as a Software Engineer (ServiceNow) in Australia. Leverage your ServiceNow skills in ITSM, integrations, and development. Enjoy great benefits!

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Direct Hire
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Entry Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Change Management
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Configuration Management Database
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DevOps
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Discovery
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 26, 2025

We are seeking a Software Engineer (ServiceNow) to join our team. The successful candidate will have experience in ServiceNow and its integrations, as well as a strong understanding of software application layer solutions and the software development lifecycle. They will be responsible for developing, deploying, and improving specific technologies and their interaction with Telstra processes and systems.

Requirements

  • Hands-on experience in ServiceNow and good knowledge of integrations
  • ServiceNow (ITSM): Incident, Problem and Change Management
  • ServiceNow Administration
  • ServiceNow Orchestration
  • ServiceNow Implementation
  • ServiceNow Component - Script includes, client scripts, scheduled jobs, Business rules, UI policies, UI actions, Update set, Import set
  • Back-end: REST, JSON, Java, XML, XSLT, Apigee, Spring Boot
  • Front-end: angular.js, ServiceNow, JavaScript Splunk, Integrations, CMDB discovery tools, ITSM
  • Continuous integration and deployments with test automation, feature branching using Bamboo, Git, Jira
  • ITIL, ITSM Modules
  • Develop 3rd Party application/System integration with ServiceNow
  • Develop the customized portal web pages in ServiceNow
  • Build reusable components (update sets, applications, etc.) that can be leveraged by multiple business in the ServiceNow ecosystem
  • Integrating Service-Now with other Applications using Web-Services APIs e.g. REST and Microservices
  • Perform risk assessments and testing of periodic ServiceNow product upgrades to ensure ongoing stability of the platform

Benefits

  • Performance-related pay
  • Access to thousands of learning programs
  • 16 weeks paid parental leave
  • Purchased annual leave scheme
  • Laptop, mobile phone + plan
  • Extra day off per year
  • 30% off Telstra Products and Services

Requirements Summary

Hands-on experience in ServiceNow, strong understanding of software application layer solutions, and experience with ITIL, ITSM modules, continuous integration, and deployments