Abbott

Solutions architect – ServiceNow

Join Abbott as a Solutions Architect - ServiceNow in Abbott Park, IL. Lead ServiceNow CMDB/CSDM initiatives. Requires 10+ years in IT. Great benefits!

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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IT Service Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
April 11, 2025

Abbott is a global healthcare leader that helps people live more fully at all stages of life. As a Solutions Architect - ServiceNow, you will oversee the strategic planning, implementation, and management of the ServiceNow Configuration Management Database (CMDB) and Common Service Data Model (CSDM).

Requirements

  • Bachelor’s degree in computer science, Business Administration, or another discipline relevant to the healthcare industry.
  • 10+ years of experience within IT, with a demonstrated understanding of IT project and application management and strategies in a quality and regulated environment.
  • Extensive experience with ServiceNow CMDB and CSDM, including design, configuration, and deployment.
  • Strong understanding of ITIL framework and ITSM processes.
  • Enterprise understanding of ServiceNow is preferred.
  • Knowledge of quality processes/validation processes.
  • SDLC knowledge.
  • Excellent written and verbal communication skills.

Benefits

  • Career development with an international company where you can grow the career you dream of.
  • Free medical coverage in our Health investment plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

Requirements Summary

10+ years of experience in IT with a demonstrated understanding of IT project and application management and strategies in a quality and regulated environment