Abbott

Solutions architect – ServiceNow

Join Abbott as a Solutions Architect – ServiceNow in Abbott Park, IL. Lead CMDB and CSDM strategies, leveraging ITSM expertise. 10+ years required. Benefits include free medical coverage and tuition reimbursement.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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Governance, Risk, and Compliance
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IT Service Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
April 11, 2025

The Solutions architect – ServiceNow is responsible for overseeing the strategic planning, implementation, and management of the ServiceNow Configuration Management Database (CMDB) and Common Service Data Model (CSDM). This role requires a deep understanding of IT Service Management (ITSM) processes, data governance, and the ability to drive cross-functional collaboration to ensure the CMDB and CSDM strategy are effectively integrated and utilized across the organization.

Requirements

  • 10+ years of experience within IT
  • Bachelor’s degree in computer science, Business Administration, or another discipline relevant to the healthcare industry
  • Extensive experience with ServiceNow CMDB and CSDM, including design, configuration, and deployment

Benefits

  • Career development with an international company
  • Free medical coverage in our Health investment plan (HIP) PPO medical plan
  • Excellent retirement savings plan with high employer contribution
  • Tuition reimbursement
  • Freedom 2 Save student debt program
  • FreeU education benefit

Requirements Summary

10+ years of experience, Bachelor’s degree in computer science or Business Administration, extensive experience with ServiceNow CMDB and CSDM