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NBCUniversal
Specialist Support Engineer (ServiceNow ITOM)
Join NBCUniversal as a Specialist Support Engineer (ServiceNow ITOM) in Randburg. Leverage your ServiceNow skills to enhance ITOM/CMDB support and workflows.
Direct Hire
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Configuration Management Database
Discovery
Event Management
IT Operations Management
IT Service Management
Service Portal
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Event Management
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Service Mapping
Certified System Administrator
Job description
Posted on:
April 7, 2025
Work as part of an integrated team to provide ServiceNow ITOM Visibility, ITOM Health & Core CMDB application support across multiple stakeholder groups. Manage and monitor configuration management controls, develop new enhancements, and build automated workflows to optimize ITOM/CMDB user experience and output.
Requirements
- Grade 12
- ServiceNow Certified Administrator (CSA)
- ServiceNow CSDM Fundamentals
- ServiceNow Fundamentals
- ServiceNow Get Started with Now Create
- ServiceNow Discovery Fundamentals
- ServiceNow Service Mapping Fundamentals
- ServiceNow Event Management Fundamentals
- ServiceNow Event and Flow in Action
- ServiceNow CMDB Fundamentals
- ServiceNow Subscription Management
- ServiceNow ITSM Fundamentals
- ServiceNow Performance Analytics Fundamentals
- ServiceNow Platform Implementation
- ITIL Foundation
- ITIL Operational Support and Analysis / ITIL Release Control and Validation
Requirements Summary
3+ years ServiceNow experience, ITIL Foundation certification, and bachelor's degree in Information Technology
