Sr Analyst I Software Engineering

We seek an Application Support Specialist to provide critical support for a suite of IBM Rational applications used by the Embedded Software group. This role maintains application performance, resolves incidents and requests via ServiceNow, and performs upgrades, configuration, and user account management.

Requirements

• Strong understanding of Windows and UNIX/Linux Server Administration.
• Experience in installation, configuration, and upgrade of enterprise software.
• Hands-on experience managing Incident and request tickets using ITSM tools (preferably ServiceNow).
• Ability to collaborate with cross-functional teams to resolve application issues and support end users.
• Web-based change management tool for managing source code for Electric Power Steering Systems.
• Client/Server installation and configuration.
• Software upgrades and patching.
• Informix DBA support.
• Distributed Change Management (DCM) expertise.
• User account management.
• Tool suite for task-based Change and Configuration Management, primarily used in embedded software development.
• Client/Server installation and configuration.
• Software upgrades and patching.
• Informix DBA support.
• Distributed Change Management (DCM) expertise.
• User account management.
• Requirements management application for Electric Power Steering Systems.
• Client/Server installation and web interface support.
• Software installation, configuration, and upgrades.
• Support and scripting using DXL (DOORS Extension Language).
• Previous experience supporting IBM Rational suite of tools.
• Informix database administration skills.
• Experience with Distributed Change Management (DCM).
• Familiarity with embedded software development environments.
• DXL scripting experience for DOORS support.

Benefits

• health, dental, and vision insurance coverage
• employee wellness
• life and disability insurance
• a retirement savings plan
• paid holidays
• paid time off